Privacy policy

Introduction

Renters Rights Services Limited ("we", "us", or "our") operates the Renters Rights Services AI expert assistant. This privacy policy explains how we handle your information when you use our service.

Information We Collect

We are committed to protecting your privacy and only collect minimal, anonymous data:

• Anonymous Usage Analytics: We collect anonymous analytics data to understand how our service is used and to improve it. This data cannot identify individual users.
• Conversation Data: Questions you ask are processed by our AI system to generate responses. We do not permanently store your personal conversations or link them to your identity.

What We Do NOT Do

• We do not store your personal data
• We do not sell your data to third parties
• We do not share your information with advertisers
• We do not use your data for marketing purposes
• We do not create user profiles or track you across websites

Your Rights Under GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have rights including:

• Right of Access: You can request access to any personal data we hold about you
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data
• Right to Restrict Processing: You can request we limit how we use your data
• Right to Object: You can object to our processing of your data

Since we do not store personal data, these rights are automatically protected by our minimal data collection approach.

Cookies

We use only essential cookies required for the service to function. We do not use tracking cookies or advertising cookies.

Third-Party Services

Our service uses Google's Gemini AI to process your questions and generate responses. When you submit a question, it is sent to Google's servers for processing. Please refer to Google's privacy policy for information about how they handle this data.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

Contact Us

If you have any questions about this privacy policy or our practices, please contact us at: